c2o - A brand name in Contact Center Industry | Best Outsourcing Solutions Provider
We
Answer
Are you keeping your customers waiting on the phone too long?
Are your drivers getting through to your base when they need to?
What are the stress levels within your call centre?
Are you prepared for the record surge of telephone bookings that are about to take place when lockdown 2 officially ends?
We
Answer

Our Values

With our services and clients at our
core, we live these values:
a
Do the right thing
b
Operational excellence
is our Reputation
c
Doing what we say
is coded in our DNA
d
Always
Enthusiastic
e
Always Growing through
Lifelong Learning

What Our Clients Say About Us

247 Cars
247 Cars
To cut costs, our business looked for a call center service provider with real-time engagement and real-time customer support. c2o fits our brand and company culture not just from a price point, but how they take care of our customers and handle any problems in real-time! c2o brings added value to 247 Cars by investing in the latest technology and providing great customer service interaction. At 247 Cars we can now focus on innovation in our products and services because outsourcing to c2o has released more of our financial capital to grow our business. Great Job and Thank you!
ACE-ABC Taxis
Roger Krishan
ACE-ABC Taxis
ACE-ABC Taxis have been working with c2o now for 3 years. In that time we have grown our business considerably and c2o has allowed this. The fact that we can flex up easily means ACE-ABC has gone from 1 operator to 8 without compromising service levels. I’d recommend c2o to any Taxi company who wants do deal with a professional call handling service
Noda Taxis
Usman Rangzaib
Noda Taxis
They are very reliable and do a great job. Their team is committed to transparency and finding ways to address any obstacle that we meet. They are very reliable and do a great job. Their team is committed and hardworking. We have saved considerably and kept the same standards of service.
Passenger Cars
Steven Tandy
Passenger Cars
Passenger Cars joined c2o this year, and I was very apprehensive at first. That said, the onboarding process was professional. We were advised from the beginning what we needed to do to assist our chosen operatives in helping them become more successful. It has even led to an improvement in our UK call centre. We have tried other call centres, but it is our experience that c2o are the best on the market.
All Night Cars
James Willson
All Night Cars
They are very reliable and do a great job. c2o team is committed to transparency and finding ways to address any obstacle that they meet. By working in partnership with c2o we have been able to achieve savings of approximately 60% without any erosion to the customer experience.
Roadrunners
John Hunter
Roadrunners
During challenging times for our business, this service enabled us to save considerable costs without having to compromise service delivery. Service quality is paramount to us and this has been delivered professionally from the agents to the management and support teams that are available 24/7.
247 Cars
247 Cars
To cut costs, our business looked for a call center service provider with real-time engagement and real-time customer support. c2o fits our brand and company culture not just from a price point, but how they take care of our customers and handle any problems in real-time! c2o brings added value to 247 Cars by investing in the latest technology and providing great customer service interaction. At 247 Cars we can now focus on innovation in our products and services because outsourcing to c2o has released more of our financial capital to grow our business. Great Job and Thank you!
ACE-ABC Taxis
Roger Krishan
ACE-ABC Taxis
ACE-ABC Taxis have been working with c2o now for 3 years. In that time we have grown our business considerably and c2o has allowed this. The fact that we can flex up easily means ACE-ABC has gone from 1 operator to 8 without compromising service levels. I’d recommend c2o to any Taxi company who wants do deal with a professional call handling service
Guarantee
We Put out or
We Shell out
Purpose
The brightest star in the
contact centre sky
Niche
Simply, the smartest
workforce for growth
If you wish to provide a better Customer Services Experience to your customers, and significantly increase your EBITDA, then feel free to reach out to c2o at sales@c2o.net